Privacy Policy

Last Update: August 13, 2023

We, PayoCity (a part of CodeBrain BV), located at Blankenstein 265, 7943 PG Meppel, are responsible for processing personal data within the HUB as described in this privacy policy.

By using our HUB, you automatically agree to all these terms, including any additional terms that may apply. We do not provide information outside the HUB.

Our contact details are:

  • PayoCity (Part of CodeBrain BV)
  • Blankenstein 265, 7943 PG Meppel
  • Tel. +31522 746 060

Do you have any questions about this privacy policy or about PayoCity in general? You can find all contact information on our information page. We are happy to assist you!

What Personal Data Do We Process?

We process your personal data when you use our services or provide them to us.

Here is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Data from your internet browser and device
  • Transaction data: To process transactions and manage your account, we collect information about transactions you make with our services, such as the reference, status, and amounts.
  • Basic information about your company: To manage your account, we collect basic information about your company, such as your Chamber of Commerce (KvK) number, VAT number, company name, address, phone number, email address, and contact person.
  • Basic information about webshop/website, including URL and webshop/software name
  • Configuration data of the payment provider
  • Username: This is necessary for your identification and access to our services.
  • Password: Your password is encrypted and accessible only to you.

Depending on the service (Subscriptions), we also store the following data:

  • Subscription number: To verify the subscription.

What Special and/or Sensitive Personal Data Do We Process?

Our HUB and its services are not intended to collect data from visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot verify if a visitor is older than 16. Therefore, we recommend that parents be involved in their children's online activities to prevent the collection of data from children without parental consent. If you believe we have collected personal data from a minor without permission, please contact us at persoonsgegevens@codebrain.nl, and we will remove this data.

For What Purpose and on What Legal Basis Do We Process Personal Data?

We process your personal data for the following purposes:

  • Handling payments
  • Contacting you by phone or email if necessary for our service
  • Informing you about changes in our services and products
  • Additionally, we process personal data when required by law, such as for tax reporting.

How Long Do We Retain Personal Data?

We do not retain your personal data longer than necessary to achieve the purposes for which the data is collected. Retention periods vary by category:

  • Support, installation, and checks: up to 5 to 10 working days
  • Development: 2 to 18 weeks
  • HUB and subscriptions: during the period you are a customer of PayoCity. If you terminate the customer relationship, we retain your data for a maximum of one year, except for data for which there is a legal obligation, such as invoices.

Do We Share Personal Data with Third Parties?

We do not sell your data to third parties and share it only when necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processes.

What Cookies Do We Use?

We only use technical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit our website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website functions properly and remember your preference settings.

Access, Amendment, or Deletion of Personal Data

You have the right to access and correct your personal data within the HUB. You can also completely delete your account.

How Do We Secure Personal Data?

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not adequately secured or if there are indications of misuse, please contact our customer service or persoonsgegevens@codebrain.nl.

Here are some measures we have taken to secure your personal data:

  • Security software, such as antivirus and a firewall
  • TLS (formerly SSL) to transmit your data over a secure internet connection. You can identify this by the address bar displaying 'https' and the padlock symbol in the address bar
  • DKIM and SPF are internet standards we use to prevent you from receiving emails containing viruses, spam, or attempts to obtain personal (login) information
  • 2FA, strong password.

PayoCity can be found within the HUB, and you can refer to PayoCity's privacy policy for how that website handles your data when you visit it.

Changes

We reserve the right to make changes to this privacy policy. Therefore, regularly check the privacy policy of the HUB for our privacy policy.

MessagesTimelineExceptionsViews3RouteQueries4Models0Livewire0GateSessionRequest
8.1.32PHP Version196msRequest Duration3MBMemory UsageGET privacy-policyRoute
    • Booting (24.93ms)
    • Application (171ms)
    • 1 x Application (87.2%)
      170.83ms
      1 x Booting (12.72%)
      24.93ms
      3 templates were rendered
      • policy (resources/views/policy.blade.php)1bladefile
        Params
        0
        policy
      • jetstream::components.authentication-card-logo (resources/views/vendor/jetstream/components/authentication-card-logo.blade.php)3bladefile
        Params
        0
        attributes
        1
        slot
        2
        __laravel_slots
      • layouts.guest (resources/views/layouts/guest.blade.php)4bladefile
        Params
        0
        componentName
        1
        attributes
        2
        slot
        3
        __laravel_slots
      uri
      GET privacy-policy
      domain
      middleware
      web
      controller
      Laravel\Jetstream\Http\Controllers\Livewire\PrivacyPolicyController@show
      namespace
      Laravel\Jetstream\Http\Controllers
      prefix
      where
      as
      policy.show
      file
      vendor/laravel/jetstream/src/Http/Controllers/Livewire/PrivacyPolicyController.php:18-25
      4 statements were executed, 3 of which were duplicated, 1 unique. Show only duplicated11.21ms
      gsdemo_bex
      • select * from `sessions` where `id` = 'pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc' limit 1
        4.92ms/vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97gsdemo_bex
        Metadata
        Bindings
        • 0. pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc
        Backtrace
        • 15. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97
        • 16. /vendor/laravel/framework/src/Illuminate/Session/Store.php:113
        • 17. /vendor/laravel/framework/src/Illuminate/Session/Store.php:101
        • 18. /vendor/laravel/framework/src/Illuminate/Session/Store.php:85
        • 19. /vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:147
      • select * from `sessions` where `id` = 'pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc' limit 1
        520μs/vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97gsdemo_bex
        Metadata
        Bindings
        • 0. pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc
        Backtrace
        • 15. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97
        • 16. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:136
        • 17. /vendor/laravel/framework/src/Illuminate/Session/Store.php:173
        • 18. /vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:238
        • 19. /vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:130
      • insert into `sessions` (`payload`, `last_activity`, `user_id`, `ip_address`, `user_agent`, `id`) values ('YTo0OntzOjY6Il90b2tlbiI7czo0MDoiaGVWbVJaYXRQOEZ1dDRlNmhaem1uY3kwTk1tYmp6ZjdtT2JlQ3dIMiI7czo5OiJhcHBsb2NhbGUiO3M6MjoiZW4iO3M6OToiX3ByZXZpb3VzIjthOjE6e3M6MzoidXJsIjtzOjU1OiJodHRwczovL3d3dy5ib29raW5nZXhwZXJ0cy5ncmFwaHhkZW1vLm5sL3ByaXZhY3ktcG9saWN5Ijt9czo2OiJfZmxhc2giO2E6Mjp7czozOiJvbGQiO2E6MDp7fXM6MzoibmV3IjthOjA6e319fQ==', 1748074609, '', '3.15.223.232', 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)', 'pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc')
        5.26ms/vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:158gsdemo_bex
        Metadata
        Bindings
        • 0. YTo0OntzOjY6Il90b2tlbiI7czo0MDoiaGVWbVJaYXRQOEZ1dDRlNmhaem1uY3kwTk1tYmp6ZjdtT2JlQ3dIMiI7czo5OiJhcHBsb2NhbGUiO3M6MjoiZW4iO3M6OToiX3ByZXZpb3VzIjthOjE6e3M6MzoidXJsIjtzOjU1OiJodHRwczovL3d3dy5ib29raW5nZXhwZXJ0cy5ncmFwaHhkZW1vLm5sL3ByaXZhY3ktcG9saWN5Ijt9czo2OiJfZmxhc2giO2E6Mjp7czozOiJvbGQiO2E6MDp7fXM6MzoibmV3IjthOjA6e319fQ==
        • 1. 1748074609
        • 2. 
        • 3. 3.15.223.232
        • 4. Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
        • 5. pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc
        Backtrace
        • 11. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:158
        • 12. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:142
        • 13. /vendor/laravel/framework/src/Illuminate/Session/Store.php:173
        • 14. /vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:238
        • 15. /vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php:130
      • select * from `sessions` where `id` = 'pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc' limit 1
        510μs/vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97gsdemo_bex
        Metadata
        Bindings
        • 0. pH5hg2Oc8SqC52KwWha0fV9wGhe4ssSRwMVTyibc
        Backtrace
        • 15. /vendor/laravel/framework/src/Illuminate/Session/DatabaseSessionHandler.php:97
        • 16. /vendor/laravel/framework/src/Illuminate/Session/Store.php:113
        • 17. /vendor/laravel/framework/src/Illuminate/Session/Store.php:101
        • 18. /vendor/laravel/framework/src/Illuminate/Session/Store.php:85
        • 21. /vendor/maximebf/debugbar/src/DebugBar/DebugBar.php:446
        _token
        heVmRZatP8Fut4e6hZzmncy0NMmbjzf7mObeCwH2
        applocale
        en
        _previous
        array:1 [ "url" => "https://www.bookingexperts.graphxdemo.nl/privacy-policy" ]
        _flash
        array:2 [ "old" => [] "new" => [] ]
        PHPDEBUGBAR_STACK_DATA
        []
        path_info
        /privacy-policy
        status_code
        200
        status_text
        OK
        format
        html
        content_type
        text/html; charset=UTF-8
        request_query
        []
        request_request
        []
        request_headers
          0 of 0   
        array:15 [▼
  "host" => array:1 [▶
    0 => "www.bookingexperts.graphxdemo.nl"
  ]
  "priority" => array:1 [▶
    0 => "u=0, i"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, deflate, br, zstd"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
]
        request_server
          0 of 0   
        array:64 [▼
  "USER" => "gsdemo"
  "HOME" => "/home/gsdemo"
  "SCRIPT_NAME" => "/index.php"
  "REQUEST_URI" => "/privacy-policy"
  "QUERY_STRING" => ""
  "REQUEST_METHOD" => "GET"
  "SERVER_PROTOCOL" => "HTTP/2.0"
  "GATEWAY_INTERFACE" => "CGI/1.1"
  "REDIRECT_URL" => "/privacy-policy"
  "REMOTE_PORT" => "36205"
  "SCRIPT_FILENAME" => "/home/gsdemo/domains/bookingexperts.graphxdemo.nl/public_html/public/index.php"
  "SERVER_ADMIN" => "webmaster@bookingexperts.graphxdemo.nl"
  "CONTEXT_DOCUMENT_ROOT" => "/home/gsdemo/domains/bookingexperts.graphxdemo.nl/public_html/public"
  "CONTEXT_PREFIX" => ""
  "REQUEST_SCHEME" => "https"
  "DOCUMENT_ROOT" => "/home/gsdemo/domains/bookingexperts.graphxdemo.nl/public_html/public"
  "REMOTE_ADDR" => "3.15.223.232"
  "SERVER_PORT" => "443"
  "SERVER_ADDR" => "178.22.59.148"
  "SERVER_NAME" => "www.bookingexperts.graphxdemo.nl"
  "SERVER_SOFTWARE" => "Apache/2"
  "SERVER_SIGNATURE" => ""
  "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin"
  "HTTP_HOST" => "www.bookingexperts.graphxdemo.nl"
  "HTTP_PRIORITY" => "u=0, i"
  "HTTP_ACCEPT_ENCODING" => "gzip, deflate, br, zstd"
  "HTTP_SEC_FETCH_DEST" => "document"
  "HTTP_SEC_FETCH_USER" => "?1"
  "HTTP_SEC_FETCH_MODE" => "navigate"
  "HTTP_SEC_FETCH_SITE" => "none"
  "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  "HTTP_UPGRADE_INSECURE_REQUESTS" => "1"
  "HTTP_SEC_CH_UA_PLATFORM" => ""Windows""
  "HTTP_SEC_CH_UA_MOBILE" => "?0"
  "HTTP_SEC_CH_UA" => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99""
  "HTTP_CACHE_CONTROL" => "no-cache"
  "HTTP_PRAGMA" => "no-cache"
  "proxy-nokeepalive" => "1"
  "H2_STREAM_TAG" => "3182888-1092-1"
  "H2_STREAM_ID" => "1"
  "H2_PUSHED_ON" => ""
  "H2_PUSHED" => ""
  "H2_PUSH" => "off"
  "H2PUSH" => "off"
  "HTTP2" => "on"
  "SSL_TLS_SNI" => "www.bookingexperts.graphxdemo.nl"
  "HTTPS" => "on"
  "UNIQUE_ID" => "aDGAcdL0R6wozPHTMzvZPQAA_CE"
  "REDIRECT_STATUS" => "200"
  "REDIRECT_H2_STREAM_TAG" => "3182888-1092-1"
  "REDIRECT_H2_STREAM_ID" => "1"
  "REDIRECT_H2_PUSHED_ON" => ""
  "REDIRECT_H2_PUSHED" => ""
  "REDIRECT_H2_PUSH" => "off"
  "REDIRECT_H2PUSH" => "off"
  "REDIRECT_HTTP2" => "on"
  "REDIRECT_SSL_TLS_SNI" => "www.bookingexperts.graphxdemo.nl"
  "REDIRECT_HTTPS" => "on"
  "REDIRECT_UNIQUE_ID" => "aDGAcdL0R6wozPHTMzvZPQAA_CE"
  "FCGI_ROLE" => "RESPONDER"
  "PHP_SELF" => "/index.php"
  "REQUEST_TIME_FLOAT" => 1748074609.4656
  "REQUEST_TIME" => 1748074609
]
        request_cookies
        []
        response_headers
          0 of 0   
        array:5 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Sat, 24 May 2025 08:16:49 GMT"
  ]
  "set-cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6IkVKaVJMVDdkRlc2T2NRUUovQU1FSXc9PSIsInZhbHVlIjoiWExaV1U5aTIwMElBTU5aOVNnSy9BSlZOQXo4YzlSMFJvdnF0SkUzL0VTQ1hoTmRIemY0RU9FdnJTVGNSdUJiV2kvU25pWGg3Q0xJYnNMelcyMjJQbXkxR3NWVk0vUmZEeXp6dG1KOHFwTEcydkdBdkc1V1g3MHZXN1NsTzNMY1YiLCJtYWMiOiI1N2JkYmE5MzY2YWFiMzM4MjAxZWQxNjEwNjhiZTg0NzA4MjkwNmJlMGQ1NDg4NWZjZTFlMDkwODQxYTVkODQ3IiwidGFnIjoiIn0%3D; expires=Sat, 24 May 2025 10:16:49 GMT; Max-Age=7200; path=/; httponly; samesite=lax ◀XSRF-TOKEN=eyJpdiI6IkVKaVJMVDdkRlc2T2NRUUovQU1FSXc9PSIsInZhbHVlIjoiWExaV1U5aTIwMElBTU5aOVNnSy9BSlZOQXo4YzlSMFJvdnF0SkUzL0VTQ1hoTmRIemY0RU9FdnJTVGNSdUJiV2kvU25pW ▶"
    1 => "booking_experts_hub_session=eyJpdiI6Ii9IcjJJdGNGTEhMRDRmTjUrRk5ETlE9PSIsInZhbHVlIjoidnNlOVZKc0Vkdld5bFFpMXFxRVlXUG92TE5VNlFMYmUzeXZaVHR4MDRsMEZoUkdBdnRrT0ErQStLSjhDbzhJQTBOQUVwR0pOWHpRb0pqZzVDRjlsdGdrbUdTT0RtWU1oM3A2Q2xETDdLUC9KVUlhdk9jVjRDVG4xOXdCck9rVVYiLCJtYWMiOiI5YTRlMjY5NDg3MGMwMmNkOTcyN2ZjYTAzMWIzZWVjNmRhOTJjNWQzNzc2MmEyZmM1MmQ4MjhiZmE3NmIxMDNjIiwidGFnIjoiIn0%3D; expires=Sat, 24 May 2025 10:16:49 GMT; Max-Age=7200; path=/; secure; httponly; samesite=strict ◀booking_experts_hub_session=eyJpdiI6Ii9IcjJJdGNGTEhMRDRmTjUrRk5ETlE9PSIsInZhbHVlIjoidnNlOVZKc0Vkdld5bFFpMXFxRVlXUG92TE5VNlFMYmUzeXZaVHR4MDRsMEZoUkdBdnRrT0ErQStL ▶"
  ]
  "Set-Cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6IkVKaVJMVDdkRlc2T2NRUUovQU1FSXc9PSIsInZhbHVlIjoiWExaV1U5aTIwMElBTU5aOVNnSy9BSlZOQXo4YzlSMFJvdnF0SkUzL0VTQ1hoTmRIemY0RU9FdnJTVGNSdUJiV2kvU25pWGg3Q0xJYnNMelcyMjJQbXkxR3NWVk0vUmZEeXp6dG1KOHFwTEcydkdBdkc1V1g3MHZXN1NsTzNMY1YiLCJtYWMiOiI1N2JkYmE5MzY2YWFiMzM4MjAxZWQxNjEwNjhiZTg0NzA4MjkwNmJlMGQ1NDg4NWZjZTFlMDkwODQxYTVkODQ3IiwidGFnIjoiIn0%3D; expires=Sat, 24-May-2025 10:16:49 GMT; path=/; httponly ◀XSRF-TOKEN=eyJpdiI6IkVKaVJMVDdkRlc2T2NRUUovQU1FSXc9PSIsInZhbHVlIjoiWExaV1U5aTIwMElBTU5aOVNnSy9BSlZOQXo4YzlSMFJvdnF0SkUzL0VTQ1hoTmRIemY0RU9FdnJTVGNSdUJiV2kvU25pW ▶"
    1 => "booking_experts_hub_session=eyJpdiI6Ii9IcjJJdGNGTEhMRDRmTjUrRk5ETlE9PSIsInZhbHVlIjoidnNlOVZKc0Vkdld5bFFpMXFxRVlXUG92TE5VNlFMYmUzeXZaVHR4MDRsMEZoUkdBdnRrT0ErQStLSjhDbzhJQTBOQUVwR0pOWHpRb0pqZzVDRjlsdGdrbUdTT0RtWU1oM3A2Q2xETDdLUC9KVUlhdk9jVjRDVG4xOXdCck9rVVYiLCJtYWMiOiI5YTRlMjY5NDg3MGMwMmNkOTcyN2ZjYTAzMWIzZWVjNmRhOTJjNWQzNzc2MmEyZmM1MmQ4MjhiZmE3NmIxMDNjIiwidGFnIjoiIn0%3D; expires=Sat, 24-May-2025 10:16:49 GMT; path=/; secure; httponly ◀booking_experts_hub_session=eyJpdiI6Ii9IcjJJdGNGTEhMRDRmTjUrRk5ETlE9PSIsInZhbHVlIjoidnNlOVZKc0Vkdld5bFFpMXFxRVlXUG92TE5VNlFMYmUzeXZaVHR4MDRsMEZoUkdBdnRrT0ErQStL ▶"
  ]
]
        session_attributes
          0 of 0   
        array:5 [▼
  "_token" => "heVmRZatP8Fut4e6hZzmncy0NMmbjzf7mObeCwH2"
  "applocale" => "en"
  "_previous" => array:1 [▶
    "url" => "https://www.bookingexperts.graphxdemo.nl/privacy-policy"
  ]
  "_flash" => array:2 [▶
    "old" => []
    "new" => []
  ]
  "PHPDEBUGBAR_STACK_DATA" => []
]